Slots Garden Casino Privacy Policy

This Privacy Policy explains how Slots Garden Casino collects, uses, stores, and protects personal information when you visit or use our website, create an account, play games, contact support, or use any related service. It is intended to help you understand our privacy practices before using the platform.

Slots Garden Casino serves customers in Canada and is available only to individuals aged 18 or older. By using the website, you acknowledge that you have read this policy. Some features may involve additional notices or consent requests, which will be presented when relevant.

Information We Collect

We collect information that is necessary to operate the casino, provide customer support, maintain account security, and meet our operational obligations. The information we collect may vary depending on how you interact with Slots Garden Casino.

• Account information, such as your name, date of birth, username, password, residential address, telephone number, and other registration details.
• Identity and age verification information, including documents or details required to confirm that an account holder is eligible to use the service.
• Payment and transaction information, such as deposit and withdrawal records, payment method details, transaction amounts, and related account activity. Payment information may be processed by specialist payment providers.
• Communication records, including messages sent to customer support, feedback, complaints, and information provided during account assistance.
• Technical information, such as your IP address, browser type, device identifiers, operating system, language settings, referral source, and general location information.
• Usage information, including pages visited, games viewed or played, session dates, preferences, interactions with features, and events connected with account activity.
• Information supplied by third parties where appropriate, such as payment providers, fraud prevention services, identity verification providers, or publicly available sources.

You may choose not to provide certain information, but this could prevent us from opening an account, processing a transaction, verifying eligibility, or providing particular services.

How We Use Information

Slots Garden Casino uses personal information for clear and relevant business purposes. These purposes may include:

• Creating, administering, and maintaining your casino account.
• Processing deposits, withdrawals, bonuses, and other account transactions.
• Confirming identity, age, account ownership, and eligibility to use the platform.
• Detecting, investigating, and preventing fraud, payment abuse, cheating, unauthorized access, and other harmful activity.
• Providing customer service, responding to enquiries, and resolving account or transaction issues.
• Personalizing website content, remembering preferences, and improving the usability and performance of the service.
• Monitoring technical performance, troubleshooting faults, and protecting the reliability of our systems.
• Sending service messages, including account notices, security alerts, transaction updates, and changes to our terms or policies.
• Sending promotional communications where permitted and where you have provided any consent required for that type of communication.
• Assessing activity for responsible account management and maintaining a safe gaming environment.
• Establishing, exercising, or defending legal rights and responding to valid requests from competent authorities.

We do not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless a lawful basis or appropriate notice supports the additional use.

Cookies and Similar Technologies

Slots Garden Casino may use cookies, software development tools, pixels, local storage, and similar technologies. These tools can help the website remember settings, maintain secure sessions, understand how visitors use the platform, and measure the effectiveness of communications.

Some technologies are essential for account login, navigation, security, and transaction functionality. Other technologies may support analytics, personalization, or marketing. Where required, we will request consent before placing non-essential technologies. You can usually adjust cookie settings through your browser or any preference tool made available on the website.

Disabling certain cookies may affect the availability or performance of account features. Information collected through these technologies may be combined with account or device information where necessary for the purposes described in this policy.

Data Sharing

We may share personal information with carefully selected recipients when necessary to operate Slots Garden Casino or protect users and the business. These recipients may include:

• Payment processors, banks, and transaction service providers that facilitate deposits, withdrawals, and payment checks.
• Identity verification, fraud prevention, cybersecurity, and risk management providers.
• Technology, hosting, analytics, communications, and customer support providers working on our instructions.
• Professional advisers, insurers, auditors, or other service providers where their involvement is reasonably required.
• Corporate affiliates or business partners involved in operating, reorganizing, or supporting the service.
• Government bodies, law enforcement agencies, courts, or other authorized parties when disclosure is required or reasonably necessary to protect rights, safety, or the integrity of the platform.

We do not authorize service providers to use personal information for unrelated purposes. Where appropriate, contractual or other safeguards are used to require suitable confidentiality and security measures.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. Measures may include access controls, authentication procedures, monitoring, secure transmission methods, and restricted staff access.

No website, network, payment method, or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential, using a secure device, and notifying us promptly if you believe your account has been accessed without authorization. We may suspend or restrict access where we identify a security concern.

Data Retention

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy. The retention period depends on the type of information, the nature of our relationship with you, account activity, security requirements, dispute resolution needs, and any applicable record-keeping obligations.

When information is no longer needed, we may delete it, anonymize it, or securely isolate it from regular use. Some information may remain in backups for a limited period before it is overwritten or removed. If an account is closed, deletion may not be immediate where information is needed to prevent fraud, resolve disputes, maintain transaction records, or protect the rights of Slots Garden Casino and its users.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have rights relating to the personal information we hold about you. These may include the ability to:

• Request access to personal information and receive an explanation of how it is used.
• Ask for inaccurate, incomplete, or outdated information to be corrected.
• Request deletion of information where there is no continuing reason for us to retain it.
• Object to or request limits on certain processing activities.
• Withdraw consent where processing relies on consent, without affecting processing that took place before withdrawal.
• Request a copy of information in a usable format where applicable.
• Opt out of promotional messages by using the unsubscribe option or contacting us through an available support channel.

Rights are not always absolute and may be subject to verification, security considerations, legal exceptions, or the need to preserve essential records. We may ask for information to confirm your identity before completing a request. If you have concerns about how your information is handled, you should first contact Slots Garden Casino so the matter can be reviewed.

Third-Party Services

The website may contain links, integrations, payment tools, verification features, advertising technologies, or other services operated by third parties. Those parties may collect information under their own privacy notices and terms. This policy does not govern external websites or services that are not controlled by Slots Garden Casino.

Before submitting information through a third-party service, you should review its privacy information and understand how it handles data. The presence of a link or integration does not necessarily mean that Slots Garden Casino endorses every practice of the third party.

International Transfers

Some service providers or business partners may process personal information from locations outside Canada. As a result, information may be transferred to or accessed from another country where privacy and data protection rules may differ from those in your location.

When information is handled internationally, Slots Garden Casino takes reasonable steps to use appropriate contractual, technical, and organizational safeguards. Access is limited to parties that require the information for legitimate service, security, support, or operational purposes. You may contact us if you require further general information about the safeguards relevant to a particular transfer.

Policy Updates

We may revise this Privacy Policy to reflect changes to the website, our services, technology, business practices, or applicable privacy expectations. The updated version will be posted on the relevant page, and the effective date may be changed when appropriate.

We encourage you to review this policy periodically. If a change is significant, we may provide additional notice through the website, by email, or through another suitable communication method. Your continued use of Slots Garden Casino after an updated policy is posted may indicate your acknowledgment of the revised terms, subject to any consent requirements that apply.

Contact Information

If you have a privacy question, wish to submit a rights request, or need clarification about this policy, contact Slots Garden Casino at [email protected]. Please provide enough information for us to understand your request, but do not send unnecessary sensitive documents or payment credentials through ordinary messages.

We may ask for additional details to verify your identity and protect account information before responding. We aim to handle privacy enquiries carefully and within a reasonable period, taking into account the nature and complexity of the request.

Last updated: 8 September 2026